HomeArno Rouffaer

Arno Rouffaer

Senior Consultant

I’m a positive & open personality. I’m driven by improvement & impact. I love improving things in an efficient and focused way. I love to learn and keep improving myself and discover new businesses and new challenges. With my experience in both the creative as the analytical side of Marketing, I’m easy to plug into your team. I would love to help you and your team with the next challenge!

“Well done is better than well said”
“The biggest risk, is taking no risks at all”

  • Key expertises

    Loyalty marketing, Market Research, Project management , Go to market, Customer centricity on organizational level, Marketing analytics, Marketing strategy, Customer experience

  • Professional milestones

    Senior Consultant

    The House of Marketing

    September 15th 2025 – To present

    Customer & Market Insights Lead

    Q8

    October 2022 – September 2025

    Loyalty Advisor

    Q8

    February 2020 – October 2022

    Loyalty, digital, local & kids marketing responsible

    Burger Brands Belgium (Quick & Burger King)

    January 2019 – January 2020

     

    Young potential traineeship

    Burger Brands Belgium (Quick & Burger King)

    January 2018 – December 2018

  • Educational milestones

    Marketing Analytics for Customer Insights summer school

    London School of Economics

    2022

    Communication sciences

    University of Antwerp   
    2015-2017

    Bachelor of Commerce, communication & media

    AP highschool Antwerp

    2011-2015

  • Additional knowledge
    • Customer experience leadership LinkedIn certification
    • CX strategy – how to design an organizational approach Linkedin certification
    • Creating customer personas – Linkedin Certification
    • Customer journey mapping – Linkedin certification