Marijke Smets

Senior Consultant

Through different projects in various industries such as pharmaceuticals, automotive, retail and insurances, I've learned to adapt to new situations quickly and approach each project with an open and curious mindset. I am passionate about customer experience and innovation; to continuously search for new ways to make the customer journey personalized, frictionless and memorable. Making sure a project is successful and the client satisfied is what motivates me to go the extra mile. I value good relations with my colleagues and am always open for feedback, to learn and improve.